PRIVACY POLICY

At Pronatrix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. Please read this policy carefully. If you do not agree with the terms, please do not use our services.

1. Information We Collect
We may collect the following types of information from you:

1.1 Personal Information
When you make a purchase, sign up for our newsletter, or otherwise interact with our website, you may provide us with personal information, including but not limited to:

Name
Email Address
Phone Number
Shipping Address
Payment Information (processed securely by our payment processors)

1.2 Non-Personal Information
We may also collect non-personal information, such as browser type, IP address, and pages visited on our site. This information helps us understand how users interact with our website to improve our services.

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience and analyze how our website is used. You can control cookies through your browser settings, but this may limit your use of some website features.

2. How We Use Your Information
We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services
We use your information to process your orders, provide customer support, and deliver requested products.

2.2 To Communicate with You
We may use your contact information to send you updates about your orders, promotional content, or other information relevant to Pronatrix. You can unsubscribe from marketing communications at any time.

2.3 To Improve Our Website and Services
We analyze the data we collect to understand website usage patterns, improve our content, and develop new features.

2.4 To Comply with Legal Obligations
We may use your information as required by law, including for security, fraud prevention, and risk reduction.

3. Information Sharing and Disclosure
We may share your personal information with third parties in the following situations:

3.1 Service Providers
We work with trusted third parties to perform functions necessary for our operations, such as payment processing, shipping, and data analysis. These service providers are obligated to protect your information and only use it to provide services on our behalf.

3.2 Legal Compliance
We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners, subject to the same privacy commitments outlined here.

4. Security of Your Information
We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights:

5.1 Access and Correction
You may request access to or correction of your personal information by contacting us.

5.2 Opt-Out of Marketing Communications
You may opt-out of receiving promotional emails by following the unsubscribe link in any email or contacting us directly.

5.3 Cookie Management
You can control cookies through your browser settings, but disabling cookies may limit your use of certain website features.

6. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take immediate steps to delete that information.

7. Third-Party Links
Our website may contain links to other websites that we do not control. This Privacy Policy does not apply to third-party websites. Please review the privacy policies of any third-party sites you visit.

8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. The updated version will be posted on this page, and we encourage you to review it regularly.

9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]
Phone:
Address:11/1361, kj hershal road, ernakulam Kerala 682001